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Technology + People = Better Engagement

We balance our user friendly, engaging technology and HR analytics, with a face-to–face launch of your benefits programme and marketing support from our client services team creating a personalised benefits roll out for each of your employee sites.

We believe technology cannot solve the employee engagement problem on its own. Making a new technology available will not automatically make it a success. We work with each client to create an employee benefits roll out plan which will increase employee engagement, drive benefits adoption and deliver HR a return on investment.

Engagement Technology

Each employee services platform is based around your needs and we never take a ‘one size fits all’ approach. Hapi is our employee engagement app, provided as standard alongside our employee benefits platform. We use the latest technology to ensure that your employees can access their employee benefits, wherever and whenever it suits them. Through an innovative platform and accompanying app, your staff can make the most of their benefits programmes by accessing a number of services quickly, at home, out and about or in the office.

Management Information

The Hapi Hub is an intuitive HR Management Information tool, giving you insights into which benefits your staff are taking advantage of, and which may be underutilised. Real time HR analytics let you to dig into the data with charts, graphs and usage statistics. You can see all the background information like how popular different discounts are or which elements of your Employee Assistance Programme are most called upon at different times of year. Our Hapi Hub is perfect for the proactive HR team to see which benefits and services are being used and where staff may need help.

Launching a benefits programme

Employee Engagement doesn’t happen by accident. We use face to face roll out to launch and communicate benefits to your staff. Our Employee Engagement Executives sit with each employee to make sure they can make the most of the benefits you are offering. Our Executives work all over the UK and see over 150,000 employees every year. This face to face engagement means that after 10-20 minutes, each employee knows all there is to know about their new benefits programme and ensures adoption of your benefits initiative sky rockets. We often experience 85% adoption of the benefits platform upon roll out.

Marketing Support

Our client solutions team are dedicated to making sure your staff know everything there is to know about your benefits programme. Think of them as an extension to your HR or internal communications team. Like a marketing agency they will work with you to devise bespoke communications and messaging that you can circulate across your company. From creating pre-launch campaigns and promotional posters for each of your sites, to running ongoing campaigns to maintain employee engagement and boost employee adoption of your benefits programme, our client solutions team is on hand to help make your employee benefits programme an ongoing success.

“We have seen employee take up in our lifestyle benefits programme rise by 350% during this period and our engagement scores increase significantly for employee benefits (+12%)”

Andy Parry, Head of Engagement and Reward at MerseyRail

Case Studies

Get in touch

We’ll help you find the services that fit your business, then introduce them in a tailored adoption programme. That makes it easy to make work happy.

Contact Us

Contact us

Tel: 0800 542 5930

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If you need help with a claim or you have any query about your policy, please call 0800 542 5930
or email crm@personalgroup.com

Or log onto the Gateway

 

If you want to find out more about Hapi, give us a call anytime on 0333 0058022 or email us at hellohapi@personalgroup.com.

If you’d rather we call you, fill out the form below and we will be in touch.

Address

John Ormond House
899 Silbury Boulevard
Central Milton Keynes
Buckinghamshire
MK9 3XL

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Tel: 0800 542 5930

Address

John Ormond House
899 Silbury Boulevard
Central Milton Keynes
Buckinghamshire
MK9 3XL

Click here for a map.

Social Channels

10 key insights on employee happiness

We’ll be in touch from time to time, with more insights to help you on the road to hapi-ness. Hopefully this will be the beginning of a beautiful friendship!

To download a copy of The Business of Engagement – Improving Productivity through People please complete the form below