Customer Service Advisor

Milton Keynes Office, Permanent

Do you want to work in a team where the focus is on the customer experience rather than how long you spend on the phone? We are looking for a Customer Service Advisor to become a Champion of delivering a first class customer experience in our Customer Relations department.

Based in our newly refurbished Milton Keynes head office, our Customer Service Advisors are dedicated to ensuring our customers have an excellent experience whatever their query or need.

Our Customer Service Advisors are the first point of contact for our customers and will focus on investigating and resolving customer queries.

To be successful you will have a confident telephone manner and experience within a fast paced customer service environment although training and development will be given.

We are an employee benefits and insurance business so experience working in a financially regulated business would be an advantage.

We do work hard here at Personal Group but we know how to let our hair down! Our Summer Fun Day, Christmas Party, pub quizzes and crazy golf nights are second to none!

If you are enthusiastic about customer service, enjoy talking to customers on the phone and want a role in a friendly office environment that’s not a call centre then this Customer Service Advisor role could be for you.

Job Types: Full-time, Permanent

Salary: £22,000.00 /year

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