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Modern Slavery Act

Modern Slavery Statement 2019

This statement is made pursuant to Section 54 of the Modern Slavery Act 2015 in respect of the companies which are within Personal Group (“Group”).

The statement describes the steps we have taken during the financial year ended 31 December 2019 to ensure that slavery and human trafficking is not taking place in our business or in our supply chain.


Our business is built on one simple fact: happy people are more productive, and this flows through to the activities where we help UK businesses improve productivity through better engagement with their employees using our simple and easy to use employee engagement platform.

Having happy employees extends to removing slavery, human trafficking and exploitation from any place where it may happen. It is estimated that globally there are over 40 million people in such circumstances so everyone should be aware of their responsibility to report concerns through the appropriate channels.

Who we are and what we do?

We are a leading  UK provider of employee services bringing together digital and more traditional individual communications to give  employees easy access to their company benefits.

We balance our user friendly, engaging technology and HR analytics, with a face-to–face launch of the client benefits programme backed up by marketing support from our client services team which creates a personalised benefits roll out for each of the employee sites.

Working closely with our clients to deliver their benefits programme enables us to better understand both their needs and how they treat their staff, reaching further than a simple due diligence process might.

Our supply chain and suppliers

Our talented and adaptable staff share the company values, providing the high levels of visibility and control that are expected. Our robust processes for new external supplier approval together with regular contact with existing ones, ensures our confidence that they meet our high standards.

We strive to encourage the right behaviours by developing long term relationships with our key suppliers and maintain a weather-eye on their activities.

Our staff

There are rigorous procedures in place when we recruit employees which ensures that our right to work obligations are being met and regular pay benchmarking gives us the assurance that full and fair wages are being paid.

It is important to us that all our employees feel comfortable to express any concerns they may have. Last year all employees received awareness training on the signs of modern slavery and what actions they need to take.

Our approach to modern slavery, trafficking and exploitation

All employees in the Group follow our values when running their particular functions within the business. These are values which aim to bring ethical and fair treatment to all those who they may come into contact with.

There is a very clear expectation that any occurrence or indication of exploitation is dealt with in strict accordance with our well documented and distributed policies and procedures which through learning material, is understood by everyone.    

How we confirm this approach

All suppliers must confirm their approach to modern slavery and the steps they are taking to eliminate this within their business and supply chain at the start of our relationship with them followed by regular reviews undertaken by the manager of the respective contract to confirm the position remains acceptable.

Having a close relationship with our client partners helps ensure that they share with us the highest standards of ethics.

All our staff undertake a variety of mandatory training modules which provide the necessary learning material to help them identify then report on any slavery or human trafficking they may encounter.

From staff recruitment to appraisal, the values of the business reinforce our commitment to end all forms of exploitation.

Our assessment of the effective prevention of slavery

We believe that we have taken all the necessary steps to detect, report and prevent incidents of slavery, trafficking or exploitation within our business and supply chain but are mindful that the position is ever evolving and requires us to be constantly vigilant.  

This statement is approved by the Board on 29 January 2020 and signed on its behalf by:

Deborah Frost

Chief Executive

The Power of Happiness

Our business is built on one simple fact: happy people are more productive at work.

We believe providing a great employee experience is the key to unlocking happiness. When people feel like they make a difference, they do.