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Stay Hapi

Introducing "Keep My Cover"

Your insurance from Personal Group helps protect you against the unexpected, whether this be providing financial support in the event of any overnight stays in hospital, helping you financially while you convalesce, or paying into your estate should the worst happen.

You can now add a "Keep My Cover" clause to your plan.  This service enables you to continue to receive uninterrupted cover should you change employers.  Simply provide us with your Direct Debit instructions and, if we are unable to collect your premiums via payroll, we will contact you to let you know we are activating your "Keep My Cover" clause to allow your cover to continue.

When you move to a Direct Debit customer you also quality for free membership of our discounts and benefits platform, Stay Hapi, while you have active insurance plans with Personal Group*.

of claims are paid
within 48 hours

If you have any questions about your insurance plans or stayhapi, please get in touch with a member of our customer relations team on 0800 542 5930 or email

(Please note calls to this number may be monitored and/or recorded for training and monitoring purposes).


Thank you for being a valued customer of Personal Group and we look forward to supporting you no matter what the future brings.

The Power of Happiness

Our business is built on one simple fact: happy people are more productive at work.

We believe providing a great employee experience is the key to unlocking happiness. When people feel like they make a difference, they do.

Interim Report - Oct 2020


15 April 2020

We pride ourselves on being the umbrella our policyholders need on a rainy day.

Read more

We are a Finalist!


We are so pleased to announce that we are a Finalist in four categories of the 2020 Virtual Awards:

  • Great Place to Work
  • Most Effective Homeworking Programme
  • Best Employee Support Strategy During a Crisis
  • Best Customer Contact Strategy in a Crisis